Delivery & Returns
Delivery Info
All orders are processed within 1 to 3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped including tracking information.
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UK Shipping
We offer £7.99 flat rate shipping to the UK mainland and free shipping on orders over £100.
International Shipping
We are happy to ship overseas please contact us for a quote.
Please note your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Corvus Workwear is not responsible for these charges if they are applied and are your responsibility as the customer.
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How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
I haven't received my order
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us with your order number, and we will investigate it for you.
Returns
We strive to supply the highest quality products to our customers and do our upmost to ensure you are happy with your purchase.
However if you are unsatisfied with your items they can be returned to us, under the following conditions:
We will accept returns up to 14 days after the date of invoice. We cannot accept returns on any of our face mask products for safety and hygiene reasons.
Embroidered or printed garments can only be returned if found to be faulty with a manufacturing defect as they are not eligible for resale.
We ask that all garments must be returned in their original condition, in their original packaging with tags and labels on.
How do I make a return?
Please contact us by following the link below. We will require your order number and the reason for the return.
Once authorised we will issue you with our returns address and number.
You will be responsible for the garments(s) until they reach us. For your own protection, we would strongly recommend that you use a 'signed for' delivery service.
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What is Klarna?
Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of smooth payments to more than 190,000 online stores. Over 80 million consumers worldwide have trusted Klarna to securely handle their payments.
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You can find more about Klarna's services here:
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https://www.klarna.com/uk/smoooth/
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